Privacy Policy
Privacy Policy
At TangoRidge.com, we are committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, TangoRidge.com, and make purchases from our store. By using our website and services, you consent to the practices described in this policy.
Information We Collect
- Personal Information: We may collect personal information that you voluntarily provide to us when you register on the site, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, shipping address, billing address, phone number, and payment information.
- Automatically Collected Information: We may also collect information about you automatically as you navigate through our site. This information may include your IP address, browser type, device information, and browsing behavior.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders.
- To improve our website and customer service.
- To communicate with you, including sending order confirmations, updates, and promotional materials.
- To personalize your experience and provide content and product offerings that are tailored to your interests.
- To protect against fraud and unauthorized transactions.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are contractually obligated to keep your information confidential and secure.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your individual browser options, but doing so may limit your ability to use certain features on our site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Your Rights and Choices
- Access and Update Information: You have the right to access and update your personal information at any time by logging into your account or contacting us.
- Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe link in the emails or by contacting us at support@tangoridge.com.
- Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our site and updating the effective date.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete: You may have a right to request that we delete personal information we maintain about you.
Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
Contact Information
For any questions related to our privacy policy, please contact us at support@tangoridge.com. (We do our best to reply to your e-mail within 1-2 business days.)
Tango Ridge
Address:
3343 Peachtree Rd NE,
Suite 145 PMB 2414
Atlanta, GA 30326
Email: support@tangoridge.com
Phone: 770-762-4211
Customer Service
Monday to Friday: 9:00 AM - 5:00 PM